Do I own my website? (Yes)

Short answer: the website is yours. Your site is custom-built for you — the files are yours, not locked inside a closed platform you can never leave.

What “yours” means in practice

• Your content, design, and files belong to you. Text, images, pages, products — all of it.
• It’s built on open web standards. If you ever move, your site moves with you — it isn’t trapped in a proprietary system only we can open.
• Your domain is registered to you. We can manage it for you, but you’re the owner.

How hosting fits in

Your plan includes lifetime free hosting and maintenance for as long as you’re subscribed. That’s a genuine saving — hosting and ongoing maintenance would otherwise be separate monthly costs — bundled into your design plan.

It does mean the free hosting is tied to your active subscription. If you cancel, the design care plan and the bundled hosting end. But the site itself is yours: we can hand over your website files (and, for store sites, the database) so you can take it elsewhere.

If you ever want to leave

Open a ticket and ask for a full export. We’ll provide your site files (and the database for store sites). We’d obviously rather keep you happy than see you go — but we don’t hold your site hostage, and there’s no “you can never get your data” trap.

Questions about what’s included or what happens at cancellation? See our terms and conditions or just ask us.