★ Featured
Maintenance & care
Why is my website slow (and what to do about it)?
Slow sites lose visitors and rankings. The usual culprits behind a sluggish website — and how a lean, maintained site stays fast.
6 June 2026 5 min read
Knowledgebase · 14 articles
How-tos & answers.
Searchable.
Starting a project, sending content, going live, update hours — the questions that come up most, answered by the people who handle them every day. Search the title or browse by category.
14 articles
Sorted by featured · then recent
★ Featured
Design process
How long does it take to build a website?
A simple site can be live in a couple of weeks; bigger builds take longer. The biggest variable is you — here's why.
4 June 2026 4 min read
★ Featured
Getting started
Do I really need a website for my small business?
Short answer: almost certainly yes. Here's why a website still beats social-media-only — even for a tiny local business.
2 June 2026 4 min read
★ Featured
Content & SEO
SEO basics for your new website
What we set up for search out of the box, what genuinely moves the needle, and what to ignore.
14 May 2026 5 min read
★ Featured
Design process
Our web design process, step by step
From first chat to launch — what actually happens, who does what, and roughly how long each step takes.
11 May 2026 5 min read
★ Featured
Getting started
What we need from you to start your website
The handful of things that let us start designing on day one — and what you can send later.
10 May 2026 4 min read
Domains & going live
How to choose a domain name (a simple guide)
Short, memorable, and .com.au if you can. A practical checklist for picking a domain that helps your Australian business.
30 May 2026 4 min read
Getting started
Website vs a Facebook page: which does your business need?
A Facebook page is rented land; a website is property you own. Most businesses need both — here's how they actually work together.
28 May 2026 4 min read
Content & SEO
How to write the content for your website
Stuck on what to actually write? A plain-English guide to website copy that reads well, sells, and helps you get found.
26 May 2026 5 min read
Security & SSL
SSL, backups, and keeping your site safe
The security basics we handle for you, why HTTPS matters, and the one habit that saves sites.
17 May 2026 4 min read
eCommerce
Starting an online store with WooCommerce
What's involved in selling online, what the Business / eCommerce plan covers, and what you'll need to decide.
16 May 2026 5 min read
Domains & going live
Connecting your domain and going live
How we point your domain at the new site, what to expect on launch day, and why DNS sometimes takes a few hours.
15 May 2026 4 min read
Getting started
Do I own my website? (Yes)
What you own, what 'lifetime free hosting' means while you subscribe, and what happens if you ever leave.
13 May 2026 3 min read
Maintenance & care
How your monthly update hours work
What the included update hours cover, what counts as an update, and what happens if you don't use them.
12 May 2026 4 min read
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